Helio Studios Help Centre

Get the answers you need

Find guides, FAQs and best practices for Helio Studios.

Granular permissions

Role-based access with attribute conditions for sensitive actions.

Regional data residency

Pin customer data to EU, US or APAC regions to meet local requirements.

Audit logging

Tamper-evident logs streamed to your SIEM in real time.

Accessibility

WCAG 2.1 AA throughout the product, verified by external audits.

Cost controls

Budgets, alerts and per-team chargeback reports baked in.

Common questions

Where is customer data stored?

You can choose between EU, US and APAC regions during account setup. Data is encrypted in transit and at rest.

How is pricing structured?

Plans are billed per active user, per month, with annual discounts. Volume pricing is available from 250 seats.

Do you offer a free trial?

Yes, a 30-day trial of every paid feature, no credit card required. Sandbox environments remain free indefinitely.

Can't find what you need? Contact our support team.
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